When it’s time to replace your roof, it can be tempting to go with the lowest bid. But a lower price doesn’t always mean better value. Roofing is a major investment, and choosing the right contractor can save you from headaches down the road.
Before you sign a contract, make sure you’re asking the right questions and getting the right answers. At A.M. Sun Solar + Roofing, our team of skilled roofing professionals is dedicated to providing exceptional craftsmanship and attention to detail in every project we undertake.
With that in mind, here are the top questions every homeowner should ask when looking to get a roof bid:
1. Are you licensed, bonded, and insured?
Why it matters: This protects you as the homeowner. A licensed contractor has met your state’s minimum requirements for knowledge and accountability. Bonding offers financial protection if the contractor fails to meet the terms of the agreement. Insurance covers any damage to your property caused during or after the installation.
A.M. Sun Solar + Roofing: Our license is #969522. We are bonded and insured up to $3 million.
2. Are your workers covered by worker’s compensation insurance?
Why it matters: If a roofer is injured on your property and their employer doesn’t carry workers comp, you could be held legally and financially responsible. Confirming coverage protects you from unexpected medical or legal costs.
A.M. Sun Solar + Roofing: All of our workers are covered—up to $1 million.
3. Who will be doing the work, your crew or subcontractors?
Why it matters: A dedicated in-house crew typically ensures better quality work, communication, and accountability. Subcontractors may not meet the same standards or be covered under the contractor’s insurance or workers compensation.
A.M. Sun Solar + Roofing: We only use dedicated W-2, in-house installers.
4. What kind of warranties do you offer for materials and workmanship?
Why it matters: Manufacturer warranties cover materials, but workmanship warranties are key. If your roof leaks due to improper installation, you want peace of mind that it will be fixed at no extra cost. Always ask what’s covered and for how long.
A.M. Sun Solar + Roofing: As a certified GAF installer, we offer a 10-year workmanship warranty backed by GAF. If something goes wrong and we’re no longer in business, GAF will still cover the repairs. Most GAF roofing materials come with a 50-year warranty.
5. Do you offer maintenance plans or roof tune-ups after installation?
Why it matters: Even the best roof benefits from regular checkups. Maintenance plans help catch small issues—like lifted shingles or cracked sealant—before they become major repairs. They also show the contractor is committed for the long haul.
A.M. Sun Solar + Roofing: With every new full roof replacement, we include our “You’re Always Covered” Roofing Maintenance Plan:
- 1-year inspection to ensure everything has settled properly
- 5-year inspection, including resealing all roof jacks
6. Will you obtain the necessary permits for the job?
Why it matters: Permits ensure your roof meets local codes and safety standards. Contractors might skip this step to offer lower bids, which can lead to fines or issues when selling your home.
A.M. Sun Solar + Roofing: Permit costs are included in our bids.
7. How often will I be updated during the project, and who is my main point of contact?
Why it matters: Many roofing companies lack proper customer service. Without updates, you’re left in the dark if questions arise.
A.M. Sun Solar + Roofing: We have a dedicated customer service team. You’ll be assigned a personal representative who is always a phone call away.
8. What do the online reviews say about them?
Why it matters: Reviews give insight into real customer experiences. A consistent record of positive feedback shows reliability and strong communication.
A.M. Sun Solar + Roofing: We have numerous 5-star reviews on Google and Yelp.
9. Can you provide references or recent projects?
Why it matters: Reputable contractors should proudly share their past work. Speaking with previous customers or viewing completed projects gives you a sense of their craftsmanship and professionalism.
A.M. Sun Solar + Roofing: We’re happy to provide a list of references and recent projects upon request.
Why Choose A.M. Sun Solar + Roofing?
At A.M. Sun Solar + Roofing, we pride ourselves on providing expert solar and roofing installations and top-tier service at the best pricing in SLO County. We’re committed to delivering the highest-quality service while keeping your budget in mind. Contact us today to schedule your roofing consultation. Because with us, you’re always covered.
Connect with us today at hello@amsunsolar.com, (805) 772-6786, or fill out the form below to get a FREE ESTIMATE with one of our friendly solar & roofing experts.
