Privacy Policy
Privacy at a Glance
We may collect information that you voluntarily submit through forms and information automatically collected through analytics tools. We use this information to provide services, improve website performance, communicate with users, and comply with legal obligations.
The detailed Privacy Policy appears below.
A.M. Sun Solar, Inc. ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, products, and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at https://amsunsolar.com and interact with our services.
If you do not agree with the terms of this Privacy Policy, please do not use our website.
1. Information We Collect
We may collect information directly from you, automatically through your use of the website, and from third-party sources.
Information You Provide Directly
We may collect:
- Name
- Email address
- Phone number
- Mailing address
- Company name
- Job title
- Payment information
- Account credentials
- Files and documents submitted through forms
- Any information voluntarily provided through forms, surveys, emails, chat, or support requests
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Geographic location
- Referral source
- Pages viewed
- Time spent on pages
- Clickstream data
- Website usage information
2. How We Use Your Information
We may use collected information to:
- Provide services
- Process transactions
- Respond to inquiries
- Deliver customer support
- Improve website functionality
- Personalize user experiences
- Analyze website performance
- Send marketing communications
- Prevent fraud
- Maintain security
- Comply with legal obligations
3. Cookies and Tracking Technologies
We may use:
- Cookies
- Pixels
- Tags
- Beacons
- Scripts
- Similar technologies
These technologies help us:
- Operate the website
- Remember user preferences
- Analyze traffic
- Measure advertising effectiveness
- Improve user experience
Users may manage cookie settings through browser controls and, where available, through the website's cookie consent tools.
4. Google Analytics
We may use Google Analytics to collect information regarding website usage.
Google Analytics may collect:
- Device information
- Browsing behavior
- User interactions
- Demographic information
Users can opt out through Google's browser tools.
5. Google Tag Manager
We may utilize Google Tag Manager to deploy and manage website tracking technologies.
Google Tag Manager itself does not collect personal information but facilitates the deployment of tracking technologies that may do so.
6. Advertising and Remarketing
We may utilize advertising and remarketing platforms including:
- Meta Ads
- Google Ads
- LinkedIn Ads
- TikTok Ads
- YouTube Advertising
- Other advertising networks
These platforms may use cookies, pixels, and similar technologies to:
- Measure ad performance
- Build custom audiences
- Deliver targeted advertising
- Track conversions
7. Meta Pixel and Conversions API
We may use Meta Pixel and Meta Conversions API to measure advertising performance and improve marketing campaigns.
Information collected may include:
- Website visits
- Form submissions
- Purchases
- User interactions
This information may be shared with Meta for advertising and analytics purposes.
8. Email Marketing
If you subscribe to our communications, we may send:
- Newsletters
- Promotions
- Announcements
- Educational content
- Service updates
Email communications may be delivered through third-party providers.
You may unsubscribe at any time using the unsubscribe link contained in emails.
9. SMS/Text Message Communications
By providing your phone number, you may consent to receive:
- Appointment reminders
- Service notifications
- Account updates
- Marketing communications
- Promotional offers
Message frequency may vary. Message and data rates may apply.
You may opt out by replying STOP. For assistance, reply HELP.
Consent to receive text messages is not a condition of purchase.
10. CRM and Contact Forms
Customer Relationship Management (CRM)
Information submitted through our website may be stored and managed within CRM platforms used to facilitate customer service, sales, marketing, and account management.
Contact Forms
Information submitted through contact forms may be used to:
- Respond to inquiries
- Provide requested services
- Deliver quotes
- Schedule consultations
- Improve customer support
Form submissions may be stored within internal systems and third-party platforms.
11. Chatbots and AI Tools
We may utilize AI-powered tools, virtual assistants, or chatbots to provide support, answer questions, and improve user experiences.
Information submitted through these systems may be retained for training, quality assurance, and service improvement purposes.
Users should avoid submitting sensitive personal information through AI systems unless specifically requested.
12. E-Commerce, User Accounts, and User Content
E-Commerce and Payment Processing
If purchases are made through our website, payment information may be processed by third-party payment processors.
We do not typically store complete credit card information. Payment processors maintain their own privacy and security policies.
User Accounts
Users who create accounts may provide:
- Username
- Password
- Profile information
- Account preferences
Users are responsible for maintaining the confidentiality of login credentials.
User Generated Content
Users may voluntarily submit:
- Reviews
- Testimonials
- Comments
- Feedback
- Uploaded content
Such information may become publicly visible.
13. How We Share Information
We may share information with:
- Service providers
- Hosting providers
- Payment processors
- Marketing vendors
- Analytics providers
- CRM providers
- Advertising platforms
- Professional advisors
- Government authorities when legally required
We do not sell personal information except as disclosed in this Policy or permitted by law.
14. Data Retention
We retain information for as long as reasonably necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
- Maintain business records
Retention periods may vary based upon the type of information collected.
15. Data Security
We implement commercially reasonable safeguards designed to protect personal information.
However, no method of transmission or storage is completely secure.
Users acknowledge that internet communications involve inherent security risks.
16. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for:
- Third-party content
- Security practices
- Privacy practices
- Terms of use
Users should review the policies of those websites independently.
17. Children's Privacy
Our website is not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If we learn that information from a child under 13 has been collected, we will take reasonable steps to delete such information.
18. California Privacy Rights (CCPA/CPRA)
California residents may have rights including:
- Right to know
- Right to access
- Right to correct
- Right to delete
- Right to opt out of certain sharing activities
- Right to limit use of sensitive personal information
California residents may submit privacy-related requests using the contact information provided below.
Where applicable, users may also request to opt out of certain selling or sharing of personal information by contacting us at hello@amsunsolar.com.
19. GDPR Disclosures
Where applicable, individuals located within the European Economic Area may have rights including:
- Access
- Rectification
- Erasure
- Restriction
- Data portability
- Objection
Requests may be submitted through the contact information below.
20. Do Not Track Signals
Some web browsers offer Do Not Track signals.
Because there is no universal standard governing such signals, our website may not respond to Do Not Track requests.
21. Business Transfers
In the event of:
- Merger
- Acquisition
- Asset sale
- Bankruptcy
- Corporate restructuring
Personal information may be transferred as part of the transaction.
22. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Changes become effective upon posting the revised version on the website.
Continued use of the website constitutes acceptance of the updated policy.
Contact Information
If you have questions regarding this Privacy Policy, contact:
A.M. Sun Solar, Inc.
410 Sherwood Rd.
Paso Robles, CA 93446
(805) 772-6786
hello@amsunsolar.com
https://amsunsolar.com
