A.M. Sun Solar | Finance Company
Contact Information

The contact information below is available to you if you ever need to contact your finance provider with questions about billing or if you need customer support.

If you ever need additional information, please do not hesitate to contact our office staff at, (805) 772-6786.
We are always available to help!

Matador Contact Information

For any billing related questions, please contact Matadors directly.

Email: [email protected] or [email protected]
Bill Payer Assistance:  Monday – Friday 4:30 AM  to 11 PM PST
Phone: (888) 788-6687

Mosaic Contact Information

For any billing related questions, please contact Mosaic directly.

Email: [email protected]

Hours of Operation:  Monday – Friday 7 AM – 9 PM and Saturday-Sunday 9 AM – 5 PM
Homeowner’s Support Phone: (855) 746-7849
Homeowner’s Frequently Asked Questions: Click Here
Get the most out of your federal tax credit with Mosaic: Click Here
Here is a helpful guide to your Mosaic Borrower Portal: Click Here

Sunrun Repower Contact Information

For any billing related questions, please contact Sunrun Repower directly.

Clients getting financed through Sunrun can access their portal after Sunrun receives the PTO letter and records the PTO date. Please wait at least 24 hours after receiving PTO for them to process this information.  Access your mysunrun account at https://www.mysunrun.com/#/login. Use your email and select “forgot password” to create your new password.

In this portal, you can access your monitoring and make payments.

Customer Support –

Email: [email protected]
Phone: (855) 478-6786

Business Hours:

Monday 7:00 am – 8:00 pm PT
Tuesday 7:00 am – 8:00 pm PT
Wednesday 7:00 am – 8:00 pm PT
Thursday 7:00 am – 8:00 pm PT
Friday 7:00 am – 8:00 pm PT
Saturday 8:00 am – 4:00 pm PT

Clean Power Finance (CPF) / Spruce Contact Information

For any billing related questions, requesting monitoring access or if you have production questions, please contact CPF / Spruce directly.

Your online monitoring is controlled through Clean Power Finance. They will send you a login email after your system passes the last milestone, Final Acceptance. This login will take you to the Solar Service Help Portal:

In the portal, you can see your system’s production in real time or for periods in the past ranging one day to since it was turned on. The portal provides all billing, monitoring. and home sale FAQs and this is where the you can see your system’s performance.

If you ever have any questions about billing, monitoring or your system’s production, please contact Clean Power Finance / Spruce Home Owner Support:
Email: [email protected]
Phone: (888) 636-0336

Below is collateral from CPF / Spruce which explains what a PPA (Power Purchase Agreement) is and what to expect after your solar system is operational.

  • Homeowner Portal Information from Clean Power Finance / Spruce – Click Here
    (What to expect post install – Homeowners will still get a monthly PG&E statement even with Automated Clearing House – (ACH)
  • Power Purchase Consumer Agreement Guide – Click Here

PACE Financing Companies

Ygrene Contact Information

For any billing related questions, please contact Ygrene directly.

Phone: (877) 819-4736
*Press 1 since you are an existing Ygrene customer

Office Business Hours:
Monday – Friday 8 AM – 9 PM PST
Saturday 9 AM – 5 PM PST
Sunday 10 AM – 4 PM PST

CaliforniaFIRST / Renew Financial

For any billing related questions, please contact CaliforniaFIRST / Renew Financial.

If you need assistance in making a payment, you can contact Renew Financial’s customer service center during normal business hours:

Email: [email protected]
Customer Service Center Phone: (888) 232-3477

Business Hours:
Monday – Thursday: 8 AM – 7 PM
Friday: 8 AM – 5 PM
Saturday: 8 AM – 12 PM